Meridian National Bank (synthetic) · card dispute operations
Dispute console
Pick a dispute and run it. Inside policy, the agent posts the money and files with the network; outside it, the agent stops and hands an analyst a written recommendation.
27 of 38
disputes resolved inside policy
authored demo book
$37 → $18
blended cost per dispute
modeled, illustrative
4.6 h
analyst time for the book vs 22.2 h manual
modeled
0
denials executed without an analyst
policy control
Computed by the engine over the 38-case demo book under the default policy.
Case inbox38 open
Try:
DSP-44910Visa 13.1Debit card · Reg EResolved in policy
Merchandise/Services Not Received
“Ordered a monitor 3 weeks ago - never arrived, merchant unresponsive.”
Priya Nair · AffluentVivid Electronics · MCC 5732Visa · VROL · CollaborationMobile apptransaction 24d old / 120d window
$842.17
Reg E · business day 1 of 10
next deadline Mon 21 Sep 2026
Agent pipeline · run by this demo's engine
- Manager
- Intake
- Evidence
- Fraud
- Score
- Policy
- Settle
- Record
What runs for real in this demo, and what is simulated
EXECUTES IN THIS DEMOexec
- Evidence score, policy gate and the independent reflection re-check
- Filing rules: network windows, Reg E business-day and Reg Z clocks, 3-D Secure liability shift, file floor, OFAC stop
- Network-correct reason codes (Visa VCR vs Mastercard 48xx) and rails (VROL vs Mastercom)
- Written recommendation, adverse-action rule and balanced GL postings (this browser's journal)
- Narration grounding check and PII minimisation on every model call
- SHA-256 chained audit record, keyed server seal, server verify and Replay
- Manager-agent orchestration - this app's own TypeScript engine; no Lyzr runtime is called
SIMULATED OR AUTHOREDsim
- Core banking, CRM, fraud feed, OFAC and VROL / Mastercom connectors (results seeded)
- The 38-case book and the 1,000-case labelled history (synthetic, generating process documented)
- Cost and handle-time model (illustrative assumptions)
- Named-only controls: kill switch, prompt-injection screen, fairness review
- Representment, pre-arbitration and consumer letters beyond the notice text shown