Kaushal Khodifad is the founder of CLOZOM, the professional network for Indian healthcare - for professionals, not patients - across five verticals. He has shipped product inside regulated industries since 2018, the last four years of it putting AI into production: at Infosys, credit decisioning across three Fortune 500 verticals with loan defaults down 70%; at Dukaan, ML carrier optimization saving $1.5M+ annualized across 5M+ merchants; at OTPless, authentication success up 60% for a platform serving 30M+ end users; independently for a $200M+ manufacturer; and in 2026, a founding product role on a US commercial lending AI platform, its only product person, across all six stages of the loan lifecycle. CLOZOM carries 50,000+ registered healthcare professionals and 26,000+ healthcare jobs across India, and runs Dr. CLOZOM, a clinical AI available to doctors only, at 85% query accuracy with 90%+ weekly retention. He holds a PGDABA from IIM Ahmedabad and CORe (High Honors) from Harvard Business School Online. He is based in Bengaluru, India.

Kaushal Khodifad - Founder, CLOZOM

Kaushal

Khodifad

Role
Founder, CLOZOM
Domains
Regulated and high-stakes software
Based
Bengaluru, India · works SF / NYC / London hours
Schools
IIM-A PGDABA · HBS CORe (High Honors)
Founder, CLOZOM

Eight years on one problem.

Eight years shipping product, the last four putting AI into production inside compliance, audit trails and latency budgets.

Paid outcomes
70%

Loan defaults cut · Infosys

$1.5M+

Annualized savings · Dukaan

60%

Auth success lift · OTPless

50K+

Registered pros · CLOZOM

Track record

Where those numbers came from.

InfosysProduct Manager · 2018-2021

Credit decisioning across three regulated Fortune 500 verticals. Defaults down 70%. Loan processing from seven days to under 24 hours. Five APMs across US, UK and India, under SOX and GDPR.

DukaanSenior Product Manager · 2022

ML carrier optimization for a platform of 5M+ merchants. $1.5M+ saved annualized. RTO down 10%.

OTPlessSenior PM / Head of Analytics · 2023

Passwordless authentication for 30M+ end users. Success rates up 60% in an eight-week sprint.

$200M+ manufacturerIndependent · 90 days

ARIMA, GARCH and neural-network ensembles for demand and inventory forecasting.

US commercial lending AI platformFounding product role · Jul - Sep 2026

A founding AI product role as the only product person, built from scratch across all 6 stages of the loan lifecycle: origination, financial spreading, underwriting, closing, servicing, portfolio monitoring. No outcome metrics yet; handed over a roadmap through December.

Now

Built from zero since 2023. For healthcare professionals, not patients.

Professional network50,000+ registered across India

A networking platform for healthcare professionals. The LinkedIn of Indian healthcare.

Job board26,000+ live jobs

Healthcare roles across India, listed to that same network.

Dr. CLOZOM85% accuracy · 90%+ weekly retention

Clinical reasoning and differential diagnosis inside the app. Doctors only.

Personal brandingZero commission

A doctor's profile ranks in Google search, with a Book Now link for patients.

Business accountsPharma · clinics · hospitals

Each gets a micro-website, job posting and networking - a Shopify-style model.

Chronology

Eight years, in order.

Open the full timeline
  1. FoundingJun 2023 - Present

    Founder

    CLOZOM

    Bengaluru, India

    • Built India's professional network for healthcare professionals, not patients - 0 to 50,000+ registered pros
    • 26,000+ live healthcare jobs across India · $100M+ in salary placements influenced
    • Launched Dr. CLOZOM AI in production, doctors only (85% query accuracy, 90%+ weekly retention)
    • Recruited PM team of 5; instituted OKR + PRD processes (3× delivery velocity)
  2. WorkJul - Sep 2026

    Founding Product Role - independent engagement

    US commercial lending AI platform

    • Founding AI product role as the only product person on the engagement
    • Built from scratch across all six stages of the loan lifecycle: origination, financial spreading, underwriting, closing, servicing, portfolio monitoring
    • Commercial and industrial (C&I) credit plus commercial real estate - multifamily, retail and office
    • No outcome metrics yet; handed over a complete roadmap running through December
  3. WorkMar - May 2023

    Senior Product Manager / Head of Analytics

    OTPless

    Bengaluru

    • 60% improvement in authentication success rates in 8 weeks
    • API-first passwordless platform serving 30M+ end users · 5,000+ enterprise clients
    • Built product analytics from zero (Mixpanel)
  4. WorkFeb - Oct 2022

    Senior Product Manager

    Dukaan

    Bengaluru · Sequoia / Lightspeed-backed

    • $1.5M+ annualized cost savings via ML carrier-optimization product
    • Reduced RTO by 10% across 5M+ merchants · $1.7M+ ARR · $1.8M+ monthly GMV
    • 20% churn reduction · 30% activation lift during 50-70% MoM growth phase
  5. Education2021 - 2022

    Post Graduate Diploma in Advanced Business Analytics (PGDABA)

    IIM Ahmedabad

    India's #1 Business School

    • Specialized in machine learning, predictive analytics, and statistical modeling
    • Coursework: A/B testing, business simulation, AI/ML applications in business
  6. Education2020

    CORe (High Honors) + Alternative Investments

    Harvard Business School Online

    • 150-hour Harvard certificate · 3 subjects: Business Analytics (Hammond), Economics for Managers (Anand), Financial Accounting (Narayanan)
    • Alternative Investments: PE, hedge funds, distressed investments, portfolio strategy
  7. WorkOct 2018 - Oct 2021

    Product Manager

    Infosys

    Bengaluru · Global delivery (US / UK / India)

    • Built credit decisioning platform reducing loan defaults by 70%
    • Compressed loan processing 7 days → under 24 hours · 500K+ users · $100M+ monthly transaction volume
    • Led global PM team of 5 APMs across 3 regulated Fortune 500 verticals (SOX, GDPR compliance)
  8. FoundingJun 2017 - May 2018

    Founder

    Academe (EdTech)

    Ahmedabad, India

    • First entrepreneurial venture · partnered with coaching institutes across Ahmedabad
    • Hands-on 0-to-1 product building, partnership development, growth marketing
  9. Achievement2016 - 2018

    HMI Certified Mountaineer

    Himalayan Mountaineering Institute

    • Basic Mountaineering Course (BMC) - A Grade
    • Summited Mt. Bidhan Chandra Roy (18,000 ft / 5,486 m, West Sikkim)
  10. Achievement2014 - 2018

    NCC Cadet · ADG Awardee · Best Cadet

    National Cadet Corps

    • Additional Director General (ADG) Awardee
    • Best Cadet during engineering
  11. Education2014 - 2018

    B.E. Mechanical Engineering

    L.D. College of Engineering, Gujarat

    • 3rd prize · 1st-year IC engine RC car project
    • Sponsorship team lead - managed $12K fund · Campus placement coordinator
Ledger

The verifiable version.

Schools

PGDABA, IIM Ahmedabad · CORe (High Honors), Harvard Business School Online · B.E. Mechanical, L.D. College of Engineering

Recognition

Lean Six Sigma Green Belt (KPMG-certified) · JPMorgan and Citi APAC virtual experience (Forage, 2020) · NCC ADG Awardee and Best Cadet

Off-screen

HMI certified mountaineer. Summited Mt. Bidhan Chandra Roy - 18,000 ft, West Sikkim.

Kaushal Khodifad, Founder of CLOZOM, in full expedition kit with his hood up and a large pack, standing on a rock at the edge of a base camp. Below him, rows of green tents on a glacial moraine beside a turquoise meltwater lake, under flat cloud.
Himalayan Mountaineering Institute, Basic Mountaineering Course - 2017
Common questions

Frequently asked

Who is Kaushal Khodifad?

I'm the founder of CLOZOM. Eight years shipping product; the last four of it AI in production, at Infosys, Dukaan, OTPless and now my own company.

What does Kaushal work on?

AI products in regulated industries - healthcare, banking, payments, insurance, GRC, and similar contexts where compliance, audit trails, latency, and human trust all matter at once. The kind of work where the model is the easy part and shipping it is the hard part.

Where has Kaushal shipped AI in production?

Named companies: Infosys (Fortune 500 banking, 70% loan-default reduction on the credit decisioning platform), Dukaan (5M+ merchants, $1.5M+ annualized savings via ML carrier optimization), OTPless (30M+ users, 60% authentication-success uplift in 8 weeks), a $200M+ manufacturer (a 90-day production AI project on inventory and demand forecasting), a US commercial lending AI platform (a founding product role where I was the only product person, building across all six stages of the loan lifecycle from origination to portfolio monitoring), and CLOZOM (my company - Dr. CLOZOM, a clinical AI for doctors only, in production at 85% accuracy).

What is CLOZOM?

CLOZOM is the professional network for Indian healthcare, and the first thing to know is who it is for: healthcare professionals, not patients. I'm the founder, and I built it from zero starting in 2023. Five verticals:

  • The professional network itself - 50,000+ registered healthcare professionals across India, the LinkedIn of Indian healthcare
  • A job board with 26,000+ healthcare jobs across India
  • Dr. CLOZOM, a clinical AI expert in clinical reasoning and differential diagnosis that lives inside the app and is available to doctors only, deliberately not to patients; it runs in production at 85% accuracy with 90%+ weekly retention
  • Personal branding for doctors, which puts a doctor's profile into Google search with a Book Now link so a patient can book straight from a search result, at zero commission
  • Business accounts for healthcare companies, pharma, clinics and hospitals, where each one gets its own micro-website plus job posting and networking on the platform

Where did Kaushal study?

Indian Institute of Management Ahmedabad (PGDABA) and Harvard Business School Online (CORe program, High Honors). I'm also a JPMorgan and Citi APAC virtual experience alum (Forage, 2020) and a Lean Six Sigma Green Belt certified by KPMG.

How do you reach Kaushal?

Email khodifadkaushalkhodifad@gmail.com or book a 25-minute intro call from the contact page; I reply within 24 hours on business days.

Get in touch

Tell me what you're working on.

The harder the problem, the better. I reply within 24 hours.