Kaushal Khodifad is an AI product leader for regulated industries and the founder of CLOZOM, the professional network for Indian healthcare, built for professionals rather than patients. He has shipped product since 2018, and for the last four years with models in the loop. The record: at Infosys, credit decisioning for Fortune 500 banking clients that took loan processing from seven days to under 24 hours; at Dukaan, ML carrier optimization saving $1.5M+ a year across 5M+ merchants; at OTPless, authentication success up 60% for a platform serving 30M+ end users; and for a $200M+ manufacturer, forecasting in production that cut inventory carrying costs 25%. CLOZOM carries 50,000+ registered healthcare professionals and 26,000+ healthcare jobs across India, and runs Dr. CLOZOM, an AI medical assistant for doctors only. He holds a PGDABA from IIM Ahmedabad and is based in Bengaluru, India.
Kaushal
Khodifad
Role
AI product leader · Founder, CLOZOM
Domains
Regulated and high-stakes software
Based
Bengaluru, India. Shipped across the US, UK and India.
Writes
Sourced teardowns on production AI in regulated industries
AI product leader · Founder, CLOZOM
Eight years on one problem.
Eight years shipping product, the last four with models in the loop, inside compliance, audit trails and latency budgets.
Production outcomes
<24h
Loan processing, from 7 days · Infosys
$1.5M+
Annualized savings · Dukaan
60%
Auth success lift · OTPless
50K+
Registered pros · CLOZOM
Track record
Where those numbers came from.
01InfosysProduct Manager · 2018 - 2021
Credit decisioning for Fortune 500 banking clients across three regulated banking verticals. Loan processing from seven days to under 24 hours. Five APMs across the US, UK and India, under SOX and GDPR.
02DukaanSenior Product Manager · 2022
ML carrier optimization for a platform of 5M+ merchants. $1.5M+ saved annualized. RTO down 10%.
03OTPlessSenior Product Manager / Head of Analytics · 2023
Passwordless authentication for 30M+ end users. Success rates up 60% in an eight-week sprint.
04$200M+ manufacturerIndependent engagement
Demand and inventory forecasting in production: forecast accuracy up 40%, inventory carrying costs down 25%, ninety days from first conversation to production.
05US commercial lending AI platformFounding product role · 2026
Across the loan lifecycle, from origination and financial spreading through underwriting, closing and servicing.
Now
Built from zero since 2023. For healthcare professionals, not patients.
01Professional network50,000+ registered across India
India's professional network for healthcare. Every professional is verified before a listing can reach them. Doctor profiles and business accounts for pharma, clinics and hospitals sit on the same network.
02Job board26,000+ live jobs
Healthcare roles across India, listed to that same verified network.
03Dr. CLOZOM90%+ weekly retention
An AI medical assistant inside the app, for doctors only and deliberately not for patients.
Chronology
Eight years, in order.
Open the full timelineClose the timeline+
Founding2023 - present
Founder
CLOZOM
Bengaluru, India
Built India's professional network for healthcare professionals, not patients - 0 to 50,000+ registered pros
26,000+ live healthcare jobs across India · $100M+ in salary placements influenced
Launched Dr. CLOZOM AI in production, doctors only (85% query accuracy, 90%+ weekly retention)
Recruited PM team of 5; instituted OKR + PRD processes (3× delivery velocity)
Work2026
Founding product role
US commercial lending AI platform
Across the loan lifecycle, from origination and financial spreading through underwriting, closing and servicing
Work2023
Senior Product Manager / Head of Analytics
OTPless
Bengaluru
60% improvement in authentication success rates in 8 weeks
Post Graduate Diploma in Advanced Business Analytics (PGDABA)
IIM Ahmedabad
Ahmedabad, India
Machine learning, predictive analytics and statistical modeling, applied to product decisions
Education2020
CORe (High Honors) + Alternative Investments
Harvard Business School Online
Business analytics, economics for managers, financial accounting
Alternative Investments: private equity, hedge funds and distressed investments
Work2018 - 2021
Product Manager
Infosys
Bengaluru · Global delivery (US / UK / India)
Credit decisioning for Fortune 500 banking clients: loan processing compressed from 7 days to under 24 hours
500K+ users · $100M+ monthly transaction volume, under SOX and GDPR controls
Led a global team of 5 APMs across 3 regulated banking verticals
Founding2017 - 2018
Founder
Academe (EdTech)
Ahmedabad, India
First entrepreneurial venture · partnered with coaching institutes across Ahmedabad
0-to-1 product, partnership development and growth marketing, all run solo
Achievement2016 - 2018
HMI Certified Mountaineer
Himalayan Mountaineering Institute
Basic Mountaineering Course (BMC) - A Grade
Summited Mt. Bidhan Chandra Roy (18,000 ft / 5,486 m, West Sikkim)
Education2014 - 2018
B.E. Mechanical Engineering
L.D. College of Engineering, Gujarat
Ledger
The formal record.
01Schools
PGDABA, IIM Ahmedabad · CORe (High Honors), Harvard Business School Online · B.E. Mechanical, L.D. College of Engineering
02Off-screen
HMI certified mountaineer. Summited Mt. Bidhan Chandra Roy - 18,000 ft, West Sikkim.
Himalayan Mountaineering Institute, Basic Mountaineering Course - 2017
Common questions
Frequently asked
Who is Kaushal Khodifad?
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An AI product leader for regulated industries, and the founder of CLOZOM. Eight years shipping product: credit decisioning for Fortune 500 banking clients at Infosys, then ML and growth products at Dukaan and OTPless, and since 2023 CLOZOM, where an AI assistant for doctors runs in production.
What does Kaushal work on?
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AI products where the model is the easy part: systems that have to hold under compliance, audit trails, latency budgets and real users at the same time. The industry changes; the hard part does not.
What has Kaushal shipped?
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Credit decisioning for Fortune 500 banking clients at Infosys, taking loan processing from seven days to under 24 hours. ML carrier optimization at Dukaan across 5M+ merchants, worth $1.5M+ a year in savings. A 60% lift in authentication success in eight weeks at OTPless, a platform serving 30M+ end users. Demand and inventory forecasting in production for a $200M+ manufacturer: forecast accuracy up 40%, inventory carrying costs down 25%. And CLOZOM, my own company.
What is CLOZOM?
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CLOZOM is the professional network for Indian healthcare, and the first thing to know is who it is for: healthcare professionals, not patients. I founded it in 2023 and built it from zero. Five parts:
The professional network itself - 50,000+ registered healthcare professionals across India
A job board with 26,000+ healthcare jobs across India
Dr. CLOZOM, an AI medical assistant inside the app, available to doctors only and deliberately not to patients, with 90%+ weekly retention
Personal branding for doctors: a profile that ranks in Google search with a Book Now link, at zero commission
Business accounts for pharma, clinics and hospitals, each with its own micro-website plus job posting and networking
Where did Kaushal study?
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IIM Ahmedabad (PGDABA). Also CORe with High Honors from Harvard Business School Online, and a B.E. in Mechanical Engineering from L.D. College of Engineering.
How do you reach Kaushal?
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Email kaushal@kaushalkhodifad.com. I read every note myself.