Kaushal Khodifad is an AI product leader for regulated industries and the founder of CLOZOM, the professional network for Indian healthcare, built for professionals rather than patients. He has shipped product since 2018, and for the last four years with models in the loop. The record: at Infosys, credit decisioning for Fortune 500 banking clients that took loan processing from seven days to under 24 hours; at Dukaan, ML carrier optimization saving $1.5M+ a year across 5M+ merchants; at OTPless, authentication success up 60% for a platform serving 30M+ end users; and for a $200M+ manufacturer, forecasting in production that cut inventory carrying costs 25%. CLOZOM carries 50,000+ registered healthcare professionals and 26,000+ healthcare jobs across India, and runs Dr. CLOZOM, an AI medical assistant for doctors only. He holds a PGDABA from IIM Ahmedabad and is based in Bengaluru, India.

Kaushal Khodifad - Founder, CLOZOM

Kaushal

Khodifad

Role
AI product leader · Founder, CLOZOM
Domains
Regulated and high-stakes software
Based
Bengaluru, India. Shipped across the US, UK and India.
Writes
Sourced teardowns on production AI in regulated industries
AI product leader · Founder, CLOZOM

Eight years on one problem.

Eight years shipping product, the last four with models in the loop, inside compliance, audit trails and latency budgets.

Production outcomes
<24h

Loan processing, from 7 days · Infosys

$1.5M+

Annualized savings · Dukaan

60%

Auth success lift · OTPless

50K+

Registered pros · CLOZOM

Track record

Where those numbers came from.

InfosysProduct Manager · 2018 - 2021

Credit decisioning for Fortune 500 banking clients across three regulated banking verticals. Loan processing from seven days to under 24 hours. Five APMs across the US, UK and India, under SOX and GDPR.

DukaanSenior Product Manager · 2022

ML carrier optimization for a platform of 5M+ merchants. $1.5M+ saved annualized. RTO down 10%.

OTPlessSenior Product Manager / Head of Analytics · 2023

Passwordless authentication for 30M+ end users. Success rates up 60% in an eight-week sprint.

$200M+ manufacturerIndependent engagement

Demand and inventory forecasting in production: forecast accuracy up 40%, inventory carrying costs down 25%, ninety days from first conversation to production.

US commercial lending AI platformFounding product role · 2026

Across the loan lifecycle, from origination and financial spreading through underwriting, closing and servicing.

Now

Built from zero since 2023. For healthcare professionals, not patients.

Professional network50,000+ registered across India

India's professional network for healthcare. Every professional is verified before a listing can reach them. Doctor profiles and business accounts for pharma, clinics and hospitals sit on the same network.

Job board26,000+ live jobs

Healthcare roles across India, listed to that same verified network.

Dr. CLOZOM90%+ weekly retention

An AI medical assistant inside the app, for doctors only and deliberately not for patients.

Chronology

Eight years, in order.

Open the full timeline
  1. Founding2023 - present

    Founder

    CLOZOM

    Bengaluru, India

    • Built India's professional network for healthcare professionals, not patients - 0 to 50,000+ registered pros
    • 26,000+ live healthcare jobs across India · $100M+ in salary placements influenced
    • Launched Dr. CLOZOM AI in production, doctors only (85% query accuracy, 90%+ weekly retention)
    • Recruited PM team of 5; instituted OKR + PRD processes (3× delivery velocity)
  2. Work2026

    Founding product role

    US commercial lending AI platform

    • Across the loan lifecycle, from origination and financial spreading through underwriting, closing and servicing
  3. Work2023

    Senior Product Manager / Head of Analytics

    OTPless

    Bengaluru

    • 60% improvement in authentication success rates in 8 weeks
    • API-first passwordless platform serving 30M+ end users · 5,000+ enterprise clients
    • Doubled as Head of Analytics: built the analytics function from zero, and ran the experiments that produced the 60%
  4. Work2022

    Senior Product Manager

    Dukaan

    Bengaluru · Sequoia / Lightspeed-backed

    • $1.5M+ annualized cost savings via ML carrier-optimization product
    • Reduced RTO by 10% across 5M+ merchants · $1.7M+ ARR · $1.8M+ monthly GMV
    • 20% churn reduction · 30% activation lift during 50-70% MoM growth phase
  5. Education2021 - 2022

    Post Graduate Diploma in Advanced Business Analytics (PGDABA)

    IIM Ahmedabad

    Ahmedabad, India

    • Machine learning, predictive analytics and statistical modeling, applied to product decisions
  6. Education2020

    CORe (High Honors) + Alternative Investments

    Harvard Business School Online

    • Business analytics, economics for managers, financial accounting
    • Alternative Investments: private equity, hedge funds and distressed investments
  7. Work2018 - 2021

    Product Manager

    Infosys

    Bengaluru · Global delivery (US / UK / India)

    • Credit decisioning for Fortune 500 banking clients: loan processing compressed from 7 days to under 24 hours
    • 500K+ users · $100M+ monthly transaction volume, under SOX and GDPR controls
    • Led a global team of 5 APMs across 3 regulated banking verticals
  8. Founding2017 - 2018

    Founder

    Academe (EdTech)

    Ahmedabad, India

    • First entrepreneurial venture · partnered with coaching institutes across Ahmedabad
    • 0-to-1 product, partnership development and growth marketing, all run solo
  9. Achievement2016 - 2018

    HMI Certified Mountaineer

    Himalayan Mountaineering Institute

    • Basic Mountaineering Course (BMC) - A Grade
    • Summited Mt. Bidhan Chandra Roy (18,000 ft / 5,486 m, West Sikkim)
  10. Education2014 - 2018

    B.E. Mechanical Engineering

    L.D. College of Engineering, Gujarat

Ledger

The formal record.

Schools

PGDABA, IIM Ahmedabad · CORe (High Honors), Harvard Business School Online · B.E. Mechanical, L.D. College of Engineering

Off-screen

HMI certified mountaineer. Summited Mt. Bidhan Chandra Roy - 18,000 ft, West Sikkim.

Kaushal Khodifad, Founder of CLOZOM, in full expedition kit with his hood up and a large pack, standing on a rock at the edge of a base camp. Below him, rows of green tents on a glacial moraine beside a turquoise meltwater lake, under flat cloud.
Himalayan Mountaineering Institute, Basic Mountaineering Course - 2017
Common questions

Frequently asked

Who is Kaushal Khodifad?

An AI product leader for regulated industries, and the founder of CLOZOM. Eight years shipping product: credit decisioning for Fortune 500 banking clients at Infosys, then ML and growth products at Dukaan and OTPless, and since 2023 CLOZOM, where an AI assistant for doctors runs in production.

What does Kaushal work on?

AI products where the model is the easy part: systems that have to hold under compliance, audit trails, latency budgets and real users at the same time. The industry changes; the hard part does not.

What has Kaushal shipped?

Credit decisioning for Fortune 500 banking clients at Infosys, taking loan processing from seven days to under 24 hours. ML carrier optimization at Dukaan across 5M+ merchants, worth $1.5M+ a year in savings. A 60% lift in authentication success in eight weeks at OTPless, a platform serving 30M+ end users. Demand and inventory forecasting in production for a $200M+ manufacturer: forecast accuracy up 40%, inventory carrying costs down 25%. And CLOZOM, my own company.

What is CLOZOM?

CLOZOM is the professional network for Indian healthcare, and the first thing to know is who it is for: healthcare professionals, not patients. I founded it in 2023 and built it from zero. Five parts:

  • The professional network itself - 50,000+ registered healthcare professionals across India
  • A job board with 26,000+ healthcare jobs across India
  • Dr. CLOZOM, an AI medical assistant inside the app, available to doctors only and deliberately not to patients, with 90%+ weekly retention
  • Personal branding for doctors: a profile that ranks in Google search with a Book Now link, at zero commission
  • Business accounts for pharma, clinics and hospitals, each with its own micro-website plus job posting and networking

Where did Kaushal study?

IIM Ahmedabad (PGDABA). Also CORe with High Honors from Harvard Business School Online, and a B.E. in Mechanical Engineering from L.D. College of Engineering.

How do you reach Kaushal?

Email kaushal@kaushalkhodifad.com. I read every note myself.

Contact

The harder the problem, the better.