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SilverConfidential
97.1

Disputes and Chargebacks

Risk

Dispute lifecycle with network reason codes and outcomes, keyed to cardholder and program.

Owner
Disputes Operations
SLA / freshness
Daily T+1
Rows
~1,500
Classification
Confidential

Data contract

8 fields
  • id bigint

    Rule: unique, not null

    Clear to: every persona with access

  • transaction_id bigint

    Rule: fk transactions, not null

    Clear to: every persona with access

  • customer_id int

    Rule: fk customers, not null

    Clear to: every persona with access

  • reason_code text

    Rule: not null

    Clear to: every persona with access

  • status text

    Rule: in (open, won, lost, pending)

    Clear to: every persona with access

  • amount numeric

    Rule: amount > 0

    Clear to: every persona with access

  • opened_ts timestamptz

    Rule: not null

    Clear to: every persona with access

  • partner_scope text

    Rule: in (nova, general)

    Clear to: every persona with access

Lineage

Disputes and ChargebacksPartner Aurora Aggregate MartAggregate disputes by reason and month

Preview, scoped to a persona

Full access controls
Querying…
masked
No rows returned.