Module 4 · Strategic PMO
Strategic Initiatives Portfolio
8 active initiatives, 4 functions. Business cases, OKRs, risks, next milestones. Synthetic PMO register - initiatives are illustrative and owners are fictional personas, not Tata AIG employees.
Synthetic PMO · fictional owners₹133 Cr invested₹910 Cr GWP lift (target)-325 bps CR impact
Prioritization view
Investment (₹ Cr) × Strategic impact. Bubble size = payback period. Color = status.
On Track At Risk Delayed
Status mix
Of 8 active
On Track
6
At Risk
1
Delayed
1
By priority
P0
4
P1
3
P2
1
INI-001
P0On TrackProduct & StrategyCyber-Individual GTM
Meera K. · Product · Started 2026-01-15 · Target 2026-06-30
GWP lift
₹84 Cr
CR impact
-30 bps
Investment
₹14 Cr
Payback
14 months
Progress62%
OKRs
- ₹84 Cr GWP in first 12 months
- Attach ≥ 22% to Home + Health cross-sell
- Combined ratio < 96% by M12
Key risks
- Re-insurance capacity at favorable rates
- Underwriting maturity for SOHO segment
Next milestone
IRDAI product filing - May 15
INI-002
P0At RiskUnderwritingMotor Loss Ratio Recovery
Rohan V. · UW + Product · Started 2025-12-01 · Target 2026-09-30
GWP lift
₹0 Cr
CR impact
-180 bps
Investment
₹6 Cr
Payback
8 months
Progress34%
OKRs
- Motor CR 101.2% → 97.4% by Q3 FY27
- OD claims TAT < 3 days (from 5.1)
- Fraud score deployed across 100% of claims > ₹50k
Key risks
- TP tribunal verdicts trending adverse in North zone
- Aggregator pricing pressure - OD yields compressed
Next milestone
Pricing model v2 - May 22
INI-003
P1On TrackDistributionBancassurance Productivity Uplift
Anand S. · Distribution · Started 2025-10-12 · Target 2026-05-15
GWP lift
₹420 Cr
CR impact
-20 bps
Investment
₹28 Cr
Payback
11 months
Progress71%
OKRs
- Banca GWP growth: 22% → 34%
- Attach rate on partner HL: 31% → 48%
- Issuance SLA < 3 min on 90% of applications
Key risks
- Partner bank Q4 attention split on HL/PL campaigns
Next milestone
Tier-2 bank rollout - 4 partners
INI-004
P0On TrackClaimsClaims TAT 2.0 (AI Triage)
Priya N. · Claims + IT · Started 2026-02-01 · Target 2026-11-30
GWP lift
₹0 Cr
CR impact
-40 bps
Investment
₹22 Cr
Payback
18 months
Progress48%
OKRs
- TAT: 4.8 → 2.4 days (Motor-OD)
- NPS uplift: +8 points for claim-experienced
- Leakage recovery ₹28 Cr annualized
Key risks
- Model bias in tier-3 locations (less training data)
- Legacy TPA integration timeline slipping
Next milestone
Motor-OD pilot live - June 10
INI-005
P1On TrackDigitalTravel - Embedded at Aggregators
Kunal M. · Digital + Partnerships · Started 2026-01-08 · Target 2026-07-31
GWP lift
₹68 Cr
CR impact
-10 bps
Investment
₹9 Cr
Payback
9 months
Progress58%
OKRs
- 3 aggregator integrations live (MMT, Ixigo, Yatra)
- Attach rate 18% on outbound bookings
- Avg premium ₹380 per policy
Key risks
- Revenue-share renegotiation with MMT on legacy cover
Next milestone
Ixigo integration UAT - May 05
INI-006
P1DelayedProduct & StrategyHealth OPD 2.0 - Chronic Care
Meera K. · Product · Started 2025-11-10 · Target 2026-06-15
GWP lift
₹210 Cr
CR impact
30 bps
Investment
₹32 Cr
Payback
22 months
Progress24%
OKRs
- ₹210 Cr GWP Year 1
- OPD utilization rate 38-44% (profitable band)
- Member retention 94%+
Key risks
- Vendor selection slipping 6 weeks
- IRDAI guidance on OPD sublimits pending
- Chronic cohort LR still uncertain - 3 mo pilot needed
Next milestone
Wellness vendor RFP close - May 02
INI-007
P2On TrackDistributionTier-3 Rural Digital Push
Anand S. · Distribution · Started 2026-02-14 · Target 2026-12-20
GWP lift
₹128 Cr
CR impact
-15 bps
Investment
₹18 Cr
Payback
19 months
Progress42%
OKRs
- POSP count 18k → 34k by FY27
- Avg ticket ₹2,400 → ₹3,100
- Rural GWP mix 3.5% → 6.2%
Key risks
- Connectivity-driven drop-offs in tier-3 UP, Bihar
Next milestone
POSP onboarding tool v2 - May 12
INI-008
P0On TrackFinanceIRDAI EoM Compliance Re-baseline
Sneha T. · Finance + Compliance · Started 2025-09-01 · Target 2026-05-31
GWP lift
₹0 Cr
CR impact
-60 bps
Investment
₹4 Cr
Payback
Immediate
Progress77%
OKRs
- EoM ratio within 30% envelope
- Zero observations from IRDAI Q-review
- Expense allocation model v3 live
Key risks
- Actuarial assumption changes
Next milestone
Q1 FY27 disclosure draft